Refund Policy

At zaptotech.com, we strive to provide exceptional services that meet your expectations. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting them.

Eligibility for Refunds

Refunds may be provided in the following situations:

  • Service Cancellation by the Client:
    If you cancel a service before it begins or within the specified cancellation window, you may be eligible for a full or partial refund, depending on the timing and circumstances.

  • Service Non-Delivery:
    If we are unable to deliver the agreed-upon service due to circumstances within our control, you will receive a full refund.

  • Dissatisfaction with Service:
    If you are dissatisfied with the service provided, we will review your feedback and may issue a partial or full refund based on the circumstances.

  • Technical Errors:
    If technical issues prevent us from delivering the service as promised, and we are unable to resolve them, a refund may be issued.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Services that have already been fully delivered and accepted.
  • Cancellations made outside the specified time frame.
  • Dissatisfaction arising from factors beyond our control, such as third-party tools or integrations.
  • Failure to provide required information or materials on time, which delays service delivery.

Refund Process

To request a refund, follow these steps:

  • Submit a Request: Contact us at [admin@zaptotech.com] or through our support portal, providing your order details, the reason for the refund request, and any supporting information.
  • Review Process: Our team will review your request and may contact you for additional details.
  • Decision Notification: You will be notified of our decision within 7-10 business days.
  • Refund Processing: Approved refunds will be processed within 5-7 business days and credited back to the original payment method.

Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email at: [admin@zaptotech.com]